MEDICAL BILL DELAY-FAILURE OF ERP

ERP FAILS FOR PENSIONERS ONLY?

It is reported that in many of the Circles the medical bills submitted by pensioners are

not cleared for last six months or even more. 

 

Failure of ERP is pointed out as the main reason.  Some officers say that proper training is not imparted to the staff.

BSNL facing a financial crisis has spent about Rs 5000 CRORE on ERP. 

ERP is gone live in 30 Circles.  It will go live in remaining Circles by August 2015, according to Corporate Office of BSNL.

But, there is no programme to impart training to all concerned.  

After spending huge amount for installation and maintenance and wasting time,

Corporate Office has issued a circular yesterday calling for volunteers to give training to other Executives.  

If the problem is with ERP and lack of training, how, then, the medical bills of serving staff are cleared and those of pensioners only are kept pending?  

ERP cannot discriminate serving and retired staff.  Only human brains can do that.

Retired people deserve preference in the matter. 

It is inhuman to keep their medical claims pending.

 

AIBSNLPWA TAMILNADU CILCLE REPORTS THAT THE MEDICAL BILLS OF PENSIONERS ARE PENDING FOR MORE THAN 3 MONTHS,WHEREAS THERE IS NO DAY IN CAES OF SERVING EMPLOYEES IN THIS REGARD IN CNENNAI TELEPHONES. CS CHENNAI TELEPHONES OFFERED ASSOCIANS HELP TO THE ADMINISTRATION IF REQUIRED IN THIS MATTER.